The Southern Michigan Railroad Society has adopted several policies to help manage our operations. Please read the policies below prior to your visit. Please feel free to contact us for more information. Please note that our policies are subject to change without notice.
Cancellations
NO REFUNDS.
Customers will receive a full refund only in the case of a railroad cancellation due to weather or other unforeseen circumstances. Funds will be released back to your account by Southern Michigan Railroad within 48 hours, but depending on your banking institution, it may take up to 30 days to receive your funds.
Tickets can be rescheduled to another date or time, subject to availability. Contact us by phone or email to inquire about rescheduling.
No-shows will be charged the full price.
Train Rides
- Trains operate rain or shine, please dress for the weather.
- No smoking, alcohol, or pets allowed.
- There are no restrooms aboard the train.
- Our historic equipment is not handicap accessible.
- Please arrive at least 20 minutes early.
- We reserve the right to cancel trips and substitute equipment.
Non-discrimination
The Southern Michigan Railroad Society does not and shall not discriminate on the basis of race, sex, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
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